Gate Lite Demo · REMOTE ACCESS · HIGH RISK
The Remote Support Gate
Support access should be smaller than administrator access. This gate approves one read-only diagnostic session for one site, one device group, and one short window.
A support operator requests a diagnostic session.
{
"actor": "support:airband-demo",
"action": "open_support_session",
"target": "site:demo-business",
"deviceGroup": "wan-and-edge",
"requestedScope": [
"health",
"link_state",
"recent_events"
],
"reason": "inspect a synthetic connectivity incident",
"riskLevel": "high"
}The site, affected device group, reason, requested visibility, and prohibited actions are declared first.